5.4 Reporter w/Manager - LOCAL HOST ERROR
We have just finished upgrading all our assets to 5.4 with the Record Manager. We have daily occurences of FTR freezing in court and the court room changes to 'Local Host'. The user has full access to...
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Player 5.5.0.0 Build 176 Fails to load audio after launching on link
Installing DART Broadcast Build on Win 7 Enterprise SP1 (SOE) Player version is 5.5.0.0.Build 176 Used FTR Build script to install Broadcast Build on clean machine built into ParlTest. Use DART web...
View ArticleDART FTR Monitor access denied to recorder
Hello Mark I think this issue is related to KB00021 DCOM security on FTR Monitor. Testing DART Broadcast Build onto Win 7 Enterprise SP1 in ParlTest. We are finding that FTR Monitor on the DART...
View ArticleNo playback from CD or file saved
I am trying to play an audio cd from my computer and it does not play any audio. I have also tried playing a previously saved .wav file and it has no sound. I know these have worked before. I updated...
View ArticleWindows 7 and Soundweb?
We are currently running FTR Gold 2.2 (on WinXP) with an Antex LX-44 card that is connected to a Soundweb 3088 signal processor. We need to upgrade to Windows 7 and FTR Reporter 5.5, but the Antex is...
View ArticleFTR 5.4 - Files exist in archive but not searchable
One of my users LogSheets were going to the wrong local folder so the archiving tool built into Recorder wasn't archiving the LogSheets. After manually copying the LogSheet into the archive folder we...
View ArticleFTR player seems to be deleted; cannot load new player
Have tried to download from FTR site, but downloading gets interrupted, and "click finish" and try again. How can I reinstall player? Windows 7 system. Thanks!
View ArticlePlayback Panel Freezes
When recording using FTR 5.6.1, the Playback Panel of The Record Player normally opens and allows the operator to monitor through the active listening feature. Just recently the Playback Panel freezes...
View ArticleSearch Plugins
Today we have users getting the attached warning. What is the cause please.
View ArticleFTR Log Notes not opening
Just recently upgraded our transcription computers and FTR. Unfortunately our computer guru did not check with our court reporter section prior to getting new computers. He purchased Dell latitude...
View ArticleWhen attempting to download new version
When attempting to download new version the response is I do not have permission. Why?
View ArticleInput Level Window not available in view menu for FTR 5.5
The Input Level Window option is not available in the view menu in FTR Reporter 5.5. What could cause this? The only options available are Record Time Window and Record level Window.
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Error Using Foot Pedal with WMV file
I have a 2-hour .wmv audio file that is a court hearing. I do transcription from home and I use a foot pedal. If I let the audio file play through, it is fine. However, if I pause, stop, or FF or...
View ArticleFTR Gold Error Message
Recently we are getting this error message when using FTR Gold: A program file is missing or the registry is corrupt. Re-install the FTR program. (0xe001a021) We've been using this program for...
View ArticleUnable to create new log note. This log sheet is not associated...
I am testing changing the location name in a log sheet, I edited the location list and added a second location to the list. The first issue I encountered is the new location did not become available...
View ArticleMonitoring Systems Error?
Hi, I have had some trouble using "TheRecord Player" software. I downloaded the player and during install received an error message saying that a monitoring system is running and that I needed to...
View Articlerecording card
I have removed all my old FTR files from my computer because I've been experiencing problems for a few years. The instructions say to "Install recording card," and I don't know what that is. Anyone...
View ArticleNeed help with my foot pedal...
I do transcription work from home and I just got a new file. I had no problem downloading the FTR software and getting my files to play, but I don't think my foot pedal is compatible with it. I...
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Installing error for FTP Player 5.62
Below is the screen shot of the error I get when installing. However, after installing it just won't open .trm audio files. So I uninstall the FTR. Doing so I get an error message again,...
View ArticlePlayback speed is not working
Hi, I support technician at the Court, and we are in trouble on the button to accelerate or slow down the audio. When I change the speed, the audio continues normally, ie, does not change anything....
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