Installing DART Broadcast Build on Win 7 Enterprise SP1 (SOE)
Player version is 5.5.0.0.Build 176
Used FTR Build script to install Broadcast Build on clean machine built into ParlTest.
Use DART web interface to successfully search content with player not already launched.
Click on link in DART
Player Launches and searches for the content.
Player finds the content and then begins "Loading"
at this point player freezes and goes non responsive. (Loading Freeze1)
If we close the non responsive player task (Loading Freeze2) and then launch player manually it researches the link it was sent earlier finds loads and can play normally the content. (Loading Freeze3)
If player is already loaded when a link is activated the content is found and loaded normally.(Loading Freeze4)
If we then close player and launch a link that has just been played the player sometimes works.
If we close the player and launch a link that was not previously played then the player goes non-responsive wile "Loading".(Loading Freeze5)
See the attached screenshots.
Can you provide any clues as to what is causing the player to lock up in this way.
We are having a number of issues relating to getting broadcast build working on Win 7 and need response under service contract.
Thankyou
Neil Pickford
APH
