Ftr copy issue
The client left recording on the day before and now the manager wont allow anythin but burning it all. I tried burning anyways but it gives an error. I have tried rebooting and reloading FTR software...
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Warehouse gets confused if the IP of a recorder changes.
We have courtrooms that are not wired for centralized recording so we made carts that we can roll into the courtroom as needed. No remote monitoring is necessary but I would like to put them in the...
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Renaming Legacy Media
We have a lot of legacy media that I would like to add at least part of to the warehouse. Is there a way to rename that media to be consistent with the rest (in bulk)? If so, for media that is...
View ArticleReformat Legacy Media
Is there a way to take the legacy format WAV files and convert them to TRM files? If so, is there a way to do it in bulk? Manager only gives the option to save Separate Channels for TRM files.
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Fix session from overlap of recording
If a recorder is left recording overnight by mistake then you have a session that overlaps 2 days. There is no session break. Example: 9/2 the recorder is left on overnight and records 9/3 as well. The...
View ArticleNAS to SAN archiving
Our setup: 1 main branch (29 recorders) and 4 remotes sites (23 recorders) totaling 52 recorders. All running Reporter 5.6.1 with warehouse client 5.6.1. Warehouse enforced archiving sends recording to...
View ArticleSelectively muting recording input channel
Hello, Just a thought. did the Reporter 5 take away the feature to selectively mute the input channel? The old version of the Reporter (don't remember what we use before with Win XP Pro, the version...
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Search Folders
Hi Guys, We are using the latest player. Is there a way to exclude other audio files (mp3) from being shown in the search folders. The player right now is also displaying audio files that are...
View ArticleSealing per user groups
When a case is sealed, only the judge that requested it to be sealed is supposed to be able to listen to the sealed section. How do we restrict per judge if folders are by date? As is, someone who has...
View ArticlePlayer won't work with Infinity Foot Pedal plugged in on WIndows 8
Hi everyone! I recently purchased a new computer with Windows 8. For some reason the application won't open with the foot pedal plugged in and then it won't work if I plug it in after. I have down...
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Automatically select log note header using VBA
When using VBA to pre-fill log notes the initial note line will not respond to the ENTER key until the cursor has been moved to the next line using some other method. Code: 'set to standard...
View ArticleError message 0xe097b011
Hello, I am using TheRecord Player 5.5.1.0 with Windows 7. I am trying to open a recording from the same set up that was burned onto a CD. On the computer it was burned from the CD was tested...
View ArticleInstalacion monitor FTR player plus
Habia usado el programa para transcriber un juicio y al cambiar de computadora no he podido bajar el monitor para hacer la transcripci[on. Necesito ayuda.
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View ArticleFTR Reporter Blocking Windows Keystrokes?
I have a “wrapper” program that runs with FTR Reporter and I need to capture keystrokes when the user has a log note open but is not recording audio. In general everything works fine - making a new...
View ArticleError launching the open dialog
I have this message coming up when opening The Record Player: "An error has occurred launching the open dialog. If restarting TheRecord Player does not fix the problem, then please uninstall and...
View ArticleFTR Player and FTR GOLD
We have a user who is running FTR Gold, and we attempted to put the newest free FTR player on her machine. She is attempting to access data on a FTP server and when the free player launches she...
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Free FTR player freezes when you press play
Fresh install of ftr free player configured to use FTP. User launches log notes and clicks on a timestamp and ftr player launches and goes through the searching, and then loading. Once the audio has...
View ArticleTheRecord Player Cannot Load Content
Our office recently upgraded to new computers with Windows 7. FTR Gold 5.4 was loaded for use. On the new computers, the recorder is unable to load content for playback. I open the log notes and click...
View ArticleLog Notes w/glossaries
In prior versions of FTR there were the options to create glossaries in order to just click on frequently used words and phrases that would be posted into log notes. With the latest version I don't...
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