I have this message coming up when opening The Record Player:
"An error has occurred launching the open dialog. If restarting TheRecord Player does not fix the problem, then please uninstall and reinstall TheRecord Player (0X80070002)
I have uninstalled and reinstalled and I still get the same information.
Then Microsoft asks me to send information about the problem and quotes this: FTR.TREdge.DeviceDetector
Then:
"Description: Stopped working"
"Files that help describe the problem: C:\Users\Admin\AppData\Local\Temp\WER1CC7.tmp.WERInternalM
and C:\Users\Admin\AppData\Local\Temp\WER61A4.tmp.mdmp"
I use the antivirus software program ESET Smart Security and the problem only started since I have had this software installed.
Can you help me with what settings I need to change on my security to allow The Record Player to work? I have downloaded the latest version - still didn't work. I tried installing version 4-something - still didn't work.
Help please - I need this program working.
Thanks, Rawinia