Power issues with Clock
The following is a message that I received from one of our FTR customers: We have an issue here in one of our courtrooms and I was wondering if you had some advice on what we could try. The power...
View ArticleForum purpose?
I understand that a user community forum is not a replacement for actual technical support but I'm unclear as to what I should expect on this forum. We have involved our local FTR representative in...
View ArticleFTR formats
It would seem my client's office keeps getting CD's in a standard music audio cd (.cda) format. Is FTP able to recognize this format?
View ArticleFTR Player 5.6.2 on WIN 7
Hello Everyone, We are in the process of rolling out FTRPlayer 5.6.2 to our court PCs which will be running windows-7. On our old XP PC's we had the Search Folder XML file at this location...
View ArticlePC REQUIREMENTS FOR FTR 5.6
Received a new laptop but I don't believe it has what is needed to run FTR. Do you know the PC requirements to run FTR 5.6?
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View ArticleFTR player
I am trying to upload the court recording to the FTR player, and it will not load. It keeps defaulting to another media player. I tried dragging the information, and it is not working. HELP! Kim
View ArticleRecordings from an FTR touch, microphones were turned off in software
Hello, I have a strange problem. One of our FTRs apparently has been recording silence. They went to listen to a recording and nothing recorded. We went into the settings, and sometime during the...
View ArticleFTR Reporter Blocking Windows Keystrokes?
I have a “wrapper” program that runs with FTR Reporter and I need to capture keystrokes when the user has a log note open but is not recording audio. In general everything works fine - making a new...
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View ArticleFoot Petal and program reinstalled
How do I get foot petal to work with program? Both installed correctly.
View ArticleFTR Player 5.6.1 / 5.6.2: how to disable the lastest news on start up.
Hello, Happy New Year, We are in the process of rolling out the latest version of the Player 5.6.1 on a Win 7 pro 32bit computer. The 'Latest News' window would asks to go out to the web. Since we...
View ArticleProblems with FTR after installing wireless keyboard
I installed a Microsoft IntelType Pro 6.3 wireless keyboard, and now my FTR is not working properly. It it is playing but not showing it advancing or the proper place where I am. Anybody know what...
View ArticleControl UAC Compatibility vbs Windows 7 64 bit
The UAC fix that comes with the Monitor installations in the documentation folder states to use on Windows Vista with UAC disabled. Should this also be applied to Windows 7 with UAC disabled? Does this...
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View Article"Element Not Found" Error when playing Audio
Hello, I recently just loaded some some .wav files (which loaded just fine and showed the times etc) however when I pressed play, I got the "Element no found (0x80070490)" error. I thought it was just...
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FTR only opens when foot pedal is not connected
Hi everyone, I'm running Windows 8 with an Infinity foot petal. (IN-USB2 model) Every time FTR is started with the foot pedal connected, it closes immediately and gives the message "TheRecord Player...
View ArticleWon't Stp connecting to search fodler / Can't Uninstall 5.6.2 Player
I installed 5.6.2 Player on my Windows 8.1 machine. When I tried to view a court hearing, it said it was "connecting to search folders." But, it never stops. The green bar just keeps going across....
View ArticleFTP Player 5.62 and USB Drives
We have FTR gold installed. We are using FTR player 5.62 and we are having an issue in the search folders. When a user has a usb flash drive installed it shows up in THE PLAYER as a searchable folder....
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