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Won't Stp connecting to search fodler / Can't Uninstall 5.6.2 Player

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I installed 5.6.2 Player on my Windows 8.1 machine.  When I tried to view a court hearing, it said it was "connecting to search folders."  But, it never stops.  The green bar just keeps going across.  I have to go into Task Manager to stop it.  I tried uninstalling and reinstalling, but it won't let me do either.  It gives me: "Error 1316. A network error occurred while attempting to read from the file C:'Window\Installer\FTR TheRecord Player.msi."  Then when I click OK, it returns "Error: - 1603 Fatal error during installation.  Consult windows Installer Help (Msi.chm) or MSDN for more information.  Help?


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