Fresh install of ftr free player configured to use FTP. User launches log notes and clicks on a timestamp and ftr player launches and goes through the searching, and then loading. Once the audio has loaded into the player and the time stamp is displayed in the player and we click on play; the player freezes and stops responding. I have attached a screen shot of the event viewer with the errors. 
This is on a Win7 64 bit machine using free player 5.6.2.0
Sometimes I get msvcr80.dll as the faulting dll
The user is on a corporate network, with some gpo's in place, but has local admin rights.
Can someone explain to me a few things about the ftr free player?
1) I know the app does not buffer audio files, so how does the player work with the audio? Does it download the entire file to cache and then play? If so, where does it store this temp file?
2) Are there any files in the player that use shared windows resources that gpo might deny access to?
3) What is the best practice set up for a user using the free ftr player over FTP?
4) Does the player use any other ports other than FTP?
5) What is the minimum recommended speed for FTP to work properly?
Any advice or tips on setting this up would be greatly appreciated.
Thanks.