Our office recently upgraded to new computers with Windows 7. FTR Gold 5.4 was loaded for use. On the new computers, the recorder is unable to load content for playback. I open the log notes and click on a timestamp - the playback panel opens for a brief moment and then vanishes from the screen (also, it is not open on the taskbar). Usually there is no error message, and occasionally I will recieve a message that says the application is not working and needs to close (no specific error message number is shown). Also, I have tried opening the content directly from the file and I've tried opening the player before the log notes. Ultimately, the result is the same. Any suggestions?
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