FTR Player causing WordPerfect to Freeze
I have a new Dell laptop, using Windows 8. Have downloaded RecordPlayer 5.6.2 and when I listen to audio working in either WordPerfect or Word, the programs will suddenly freeze, showing message of...
View ArticlePlayer stops working properly
Every time I have a Windows update, the player stops working properly and says there was an error loading the program. I have to uninstall and reinstall. Is there something that I am doing? Since...
View ArticleAudio 'popping' on FTR 5.6.2
Since upgrading my desktop to Windows 7 I have noticed occasionally when transcribing some FTR audio, after several minutes of transcribing a "pop" sound begins to appear approximately every five...
View Article2 Channels vs 4 Channels
We recently enstalled FTR Reporter 5.6.0 on a new laptop. We are only able to get 2 channels. What do we need to do to get 4 channels?
View ArticleJust want to say Hello!
A suitable diet and miracles could play to get a person to enhance his memory power. Perhaps the individual is middle aged or outdated, he's more vulnerable to illnesses which matter with memory loss....
View Articlefoot pedal woes!
Windows 8 updated itself today opened player with infinity foot pedal plugged in would not open, error, closed itself uninstalled FTR, reinstalled FTR with W8 .net thing checked FTR works only if foot...
View Articleerror (0X80080005)
Hi, I would like some assistance on installing the ftr on my computer. The following message pops up when I try to launch my ftr: "An error has occurred launching the open dialog. If restartng...
View ArticleI can't Install 5.6.2
I had to uninstall it because I was having problems and now it won't let me reinstall. It keeps telling it's already there. I've removed all previous versions and I've done a registry clean. How can I...
View ArticleSynchronization Error
What's it mean when: 1) No error while attempting to generate content file for filepath xyz. No content files could be created from specified. 2) Unable to process file xyz.trm
View ArticleFurther issues in Windows 8 (not working even with Net 3.5 on)
I just bought a brand new computer, and I'm trying to install FTR. I've read most of the Windows 8-related fixes and nothing is working for me. Here is the message I am getting if I even try to load...
View ArticleMYSQL and Warehouse
So I opened the MYSQL Command line client and I had an error for My.ini. So I went digging and noticed I do not have that file. I do however have a configuration file for the warehouse. Should that...
View ArticlePost Synch Checks
So My synchronization appears to have completed. I was doing some random checks to see if everything was discovered. I opened player then the clicked on folder and brought up the search stuff. I...
View ArticleThe player install hangs
The player install hangs at removing back up files. Uninstalling/deleting install files and reinstalling does not fix it. Any other ideas?
View ArticleDocument timestamps not linking with recording
We have FTR Hearings 5.4 that we use for recording and documenting City Council Minutes. We do not use the log part of the program; instead we have a Word Document that we type into and use time...
View Articlerecord manager dialog boxes
Hi: I have FTR Gold 5.6.2 installed and the record manager version 5.6.1.0. I've opened FTR and selected a file. When I try to convert it (clicking the save button), Manager opens but there are no...
View ArticleFTR Touch - Remote Control
Is there any way to use Windows XP's remote desktop feature to support the FTR Touch? Or any other way to remote into these to support them?
View ArticleFTR Monitor 5.6
Hi, I'm unable to locate the in-court playback function in FTR Monitor 5.6. Where can I find it? Thanks, Walt N
View ArticleStatic IP
I have a FTR Touch 5.5 that am wanting to give a static IP. Every time I change from DHCP to Static I get an error because the unit cannot archive to the network folder specified do to it credentials....
View ArticlePosting of FTR System Information to the Forum
Please do not post your FTR System Information attachments to the forum as we remove these posts as soon as we see them due to privacy concerns. If you require FTR Support where you need to post...
View ArticleCannot install TheRecord Player 5.6.2
I downloaded TheRecord Player 5.6.2 today, December 15. When I attempt to install it, the run dialogue box opens up for a moment, then it closes and nothing else happens. The first time I attempted to...
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