I downloaded TheRecord Player 5.6.2 today, December 15. When I attempt to install it, the run dialogue box opens up for a moment, then it closes and nothing else happens. The first time I attempted to install the software windows gave me a message saying that the program may not have installed correctly and asking if I wanted to install using compatibility settings. I tried that and it didn't work. I do not find TheRecord Player installed anywhere on my computer when I look for it.
I am running Windows 8.1. .NET 3.5 is all checked off in my windows features, as is .NET 4.5. I attempted downloading the file multiple times, thinking that maybe something was wrong with the previous downloads, but none of them have installed. I tried installing it on my desktop running Windows 7 and had the same problem. I ran the Microsoft Fixit program on my laptop and it did not detect any problems. I downloaded and ran the file using Internet Explorer (which I usually do not use) because the instructions on the FTR website are for IE. Still no luck. I have never had FTR installed on my laptop. Any assistance is greatly appreciated. Many thanks.