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record manager dialog boxes

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Hi:

 

I have FTR Gold 5.6.2 installed and the record manager version 5.6.1.0. I've opened FTR and selected a file. When I try to convert it (clicking the save button), Manager opens but there are no dialog boxes or panels. All I can see is a grey page and on the top, the FTR logo (from where I got the version info) a box labeled export and another labeled import. Clicking these is useless as no prompts/dialogs/panes appear. Can someone help? I'm running windows XP


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