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Document timestamps not linking with recording

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We have FTR Hearings 5.4 that we use for recording and documenting City Council Minutes.  We do not use the log part of the program; instead we have a Word Document that we type into and use time stamps to link to the recording.  The program is loaded on a laptop that is taken to the meetings. After the meeting the document and the audio records are transported to our server, where the person writing the minutes can retrieve them.  We used to be able to do this with no problem with the earlier version, but now the time stamps won't link to the recording once they have been moved to the server.  Could this be because the workstation computer that we are using does not have Work Link installed?  


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