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In Court Playback progress slider
Slider does not slide so when a judge says "The jury didn't hear that last question. Can you go back 60 seconds?", there is no way to do that without closing the In Court Playback window, resetting the...
View ArticleUnable to fully uninstall or reinstall
Downloaded and installed and it didn't work, so uninstalled but it only partially uninstalled (I didn't realise) redownloaded and trying to install, but the only option I get is to uninstall and it...
View ArticleBulk Format Conversion
Hi - I need to convert a large number (over 1000) of these FTR formatted files to regular wav format. I know the basic "manager" program can do this for one or two at a time easily, but I would like...
View ArticleBackground Conversations
Is there any software or way that I can pick up background conversations in the recordings? Any advice would be helpful or appreciated.
View ArticleFTR Player 5.6.2 Pre-requisite
Hi all, One of my clients would like to know other than the standard requirements for the installation of the FTR player 5.6.2, are there other pre-requisites needed? (i.e .Net framework version,...
View ArticleRecording hanging
We are running FTR Reporter on Windows XP. For the past week it is taking 5 minutes after hitting the record button for the reporter to actually start recording. I have seen these messages in Event...
View ArticleFTR Reporter 5.6 will no longer start
I've had FTR Reporter 5.6 installed on a laptop for two years and it's functioned flawlessly. I attempted to start FTR Reporter this morning and I get an error message "FTR Gold Main has stopped...
View ArticleNavigator HTML file
We currently use an html file to map all of our unc paths. 5.6.1 seems to have an issue with pulling up that file which is located in c:\ftrsettings\ftr\navigator which is what the prior version used....
View ArticleError 1605 and Error 1628 uninstalling FTR player - can't reinstall
Error 1605 and Error 1628: I have a user that had FTR installed but was having issues. In an attempt to uninstall, I received these 2 errors. I used the kb00038 article shown on the community...
View ArticleVolume levels and separate channels when reformatting to MP3
We're looking to purchase the Access module to TheRecord Manger in order to prep audio for publishing to our website. When we trim the length of the audio track in TheRecord Player, it honors that...
View ArticleLight to indicate when recording is on
I received a request from our Chief Judge to have a Red and Green light in the court room to indicate when the FTR is recording. So when the record button is pressed the Green light will go on. When...
View Articleongoing problems with playback
I'm using the latest FTR on Windows 7, because using on Windows 8 was a headache, I was almost done transcribing, halfway through playback, it pauses. I've gone through the forums, followed all...
View ArticleTheRecord Player playback from Warehouse-indexed recordings
Hi there, We recently installed a warehouse server for the first time and we’re trying to serve files from a share on a Windows Server 2012 R2 server. We can synchronize everything fine, but when we...
View ArticleJust wanted to say Hi.
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View ArticleMcAfee update doesn't like Player 5.5
We are having issues with the The Record Player 5.5. It appears a patch/software update was pushed down early last week that affected our court reporting software, mainly The Player. We are getting...
View ArticleReporting criminal misuse of the editing features
When audio files have been illegally manipulated by the Courts , what is the correct protocols in contacting fortherecord .com for assistance and what is the normal timeframe for reply to queries . I...
View ArticleMcAfee update doesn't like Player 5.5
We are having issues with the The Record Player 5.5. It appears a patch/software update was pushed down early last week that affected our court reporting software, mainly The Player. We are getting...
View ArticleMerge channel files?
The Record Player 5.6.2.0, Windows 7 I received audio for a court proceeding recorded in 2011. The audio is in four separate files, one channel each. On channel 1 I can hear the judge clearly but...
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Record Manager error
Trying to open the Record Manager Standard edition and I receive the attached message: "The Specified path, file name, or both are too long. The fully qualified file name must be less than 260...
View ArticleArchive Storage Calculation
How do I calculate how much space I need on server for archived storage. Mark
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