When audio files have been illegally manipulated by the Courts , what is the correct protocols in contacting fortherecord .com for assistance and what is the normal timeframe for reply to queries . I have sent E-mails and sent copies of the illegally distorted files but have gotten no response to date. The request was sent on the 21st July 2014 and the request was confirmed as No 8098. Is a nine day delay in responding normal and should I wait any further? How should I proceed?
A.C.T.