Multiple errors with The Record Player in Windows 8
I am having a heck of a time installing The Record Player 5.6.2 on my new Windows 8 Desktop. This is an Acer All in One and I got the program to install, but when I try to open it I get error...
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Sound disturbance on Reporter Deck 2
Good Day, I have a problem with recording on Reporter Deck 2. During the recording appears interfering sound , which may be listen in the attached file. The problem occurs even when there is nothing...
View Articlelog note 5.6.1.0 issues
We are attempting to migrate our Court stenos to new computer. Moving them from windows XP to Windows 7 required us to migrate from Log notes 2.2 to Log notes 5.6.1.0 Currently 5.6.1.0 Log notes will...
View ArticleCannot install or uninstall
I have been using the player on WIndows 8 for over a year. Today it would not open any files. I have tried to uninstall and reinstall following the uninstall instructions. Now when I try to download...
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Error 1905 cannot uninstall or reinstall -- HELP!!!
I work in an office of 3 people and we all use FTR player and have had no problems in the past. Today all of our FTRs went down (ie: can't open audio, always getting "An unknown error has occurred...
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View ArticleUnable to fully uninstall or reinstall
Downloaded and installed and it didn't work, so uninstalled but it only partially uninstalled (I didn't realise) redownloaded and trying to install, but the only option I get is to uninstall and it...
View ArticleBulk Format Conversion
Hi - I need to convert a large number (over 1000) of these FTR formatted files to regular wav format. I know the basic "manager" program can do this for one or two at a time easily, but I would like...
View ArticleCannot reimage FTR Touch
I now have 4 FTR Touch units that are dead. They had various problems so i went to reimage them. From the screen, choose reimage, have the flash drive in the usb port, the machine reboots and starts...
View ArticleTheRecord Player 5.6.2 hangs at "Removing backup files"
TheRecord Player 5.6.2 hangs at "Removing backup files" We have already tried multiple times to manually removing it and reinstalling it, per your KB00038 - Manually removing TheRecord Player and other...
View Articlewhere to buy TheRecord Manager 'Warehouse Edition'
We Cannot find TheRecord Manager 'Warehouse Edition' available on your store site for purchase where can we purchase it?
View Articlecannot install dmx-4 on Windows 7 64-bit computer
Error relates to no USB 2.0 compliant device. Downloaded manual install zip file, still did not work Can someone help?
View ArticlePlayback will not start after stopped
FTR Gold Playback will not start again after stopping whether using the pedal or mouse. The recording will playback completely without a problem however when stopped will not start. Other recordings...
View ArticlePlease Help. Downloaded Record Player but not working properly
So I had the Record Player working then I tried installing foot pedal and that's where problems started. Now the foot pedal is working but Record Player won't play whole CD. It's breaking it up by...
View ArticleCould not load the recording for Playback oX80040256
I just got a new computer. Have used the FTR record player for years. I've installed it but keep getting the above error message. The recordings are court downloads, same as we have been using for...
View ArticleBatch export/conversion of multiple recordings
I am an attorney with audio recordings of hearings. Each hearing is usually divided into at least 10 separate audio recordings. The transcription service I use does not support the FTR file extension....
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View ArticleVolume levels and separate channels when reformatting to MP3
We're looking to purchase the Access module to TheRecord Manger in order to prep audio for publishing to our website. When we trim the length of the audio track in TheRecord Player, it honors that...
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