I now have 4 FTR Touch units that are dead. They had various problems so i went to reimage them. From the screen, choose reimage, have the flash drive in the usb port, the machine reboots and starts the image process. They all get to about 17 percent and will not go from there. i have left them running over the weekend with no results.
I contacted FTR and they were going to RMA them but they are not under warranty. This seems to be a software issue, surely there is a way to reimage the software on these without them having to go back to FTR?
Three get stuck on the image screen, i have one that, upon bootup lists the PCI devices and freezes on Verifying DMI Pool Data.
Can you point me in the right direction?
Thanks, Jess