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Volume levels and separate channels when reformatting to MP3

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We're looking to purchase the Access module to TheRecord Manger in order to prep audio for publishing to our website. When we trim the length of the audio track in TheRecord Player, it honors that setting. However, when we bump up the master volume or the volume on a specific channel, the changes don't appear to carry through to the MP3. We would like to boost the over-all volume a bit and suppress the second channel occasionally to weed out background noise.  Are we missing something here?

 

We're using:

Windows 7 Enterprise SP1 (x64)

TheRecord Player 5.6.2.0 build 203

TheRecord Manager - Standard 5.6.1.0 build 200

Acess 5.6.0.0

 

If we can get the volume leveling working, we can proceed with purchasing the Access mod.

 

Any help would be greatly appreciated.


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