Player 5.6.1 & 8 channel recordings
We are using the 5.6 Mixer software to achive 8 channel recording, is there any problems with using the new Player 5.6.1 version with more than 4 channels? Additionally we continue to have player...
View ArticlePurchased - but no "web download"
Hello- I purchased the player standard web download edition and have scoured the purchase page, the email receipt confirmation, and your website and found absolutely zero information about how I might...
View ArticlePlayer 3.3
I had to reinstall Player 3.3 after a serious spyware corruption. I manually deleted registry entries for the player(not all FTR entries) I reinstalled from the original CD it appeared to install...
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FTR Gold 5.6.1 MSComCtl Patch 1 Error
I have FTR Player 5.6.1, and have tried applying the update on a Windows 7 pro 32 bit computer, but get the following bizarre error: Patch could not find FTR Gold 5.6.1. I have confirmed 100% percent...
View ArticleReplicator 3.3
I can not find a reinstall for the Replicator after fixing many computer problems the replicator no longer opens
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FTR S2A Utility for FTR Reporter 5.5
Operating System: Windows 7 Pro SP1 32 Bit Reporter 5.5.0.0 Build 176 S2A Utlity 1.0.0.0 38KB in Size Becuase we are a Novell betwork, the replicator refuses to work for us, using 5.4 in the past we...
View ArticleVideo not showing
I converted a one hour video from MP4 to an .AVI file using Any Video Converter. The audio is fine, but no video is showing. Files I receive as .AVI files show the video as well as audio. I am using...
View ArticleFTR player locking up after adding new audio to folder
Hi All I have a situation that is causing me a small headache. I have a machine running FTR player 5.6 on win 7 64bit. While playing the audio the typist tries to add new audio from the day to the...
View Articledisc did not pass burn verification
Hi, with the Manager 5.6, we received this error when trying burn an audio CD. We tried many times, even after a restart: The disc did not pass burn verification and may contain corrupt data or be...
View ArticleFTR media extension
I have a file that is FTR.media and it won't playback. I have an FTR Record Player 5.1 software. I have never had this problem before with a wav file or any other file, but I can't hear anything and...
View ArticleCannot load multiple files
I cannot load multiple files to play one continuous day of testimony. It's very frustrating to have to open each individual file. I used to be able to do it by doing Ctrl A but it doesn't work...
View Articleproblem playing back
Hello, we are using TheRecord player 5.6.10 build 200. On multiple systems we cannot open up audio TRM files. The systems are running Windows 7, some 64bit other are 32 bit. Headphones are plugged in....
View ArticleInstallation Error 1601
"The installer encountered error 1601: The Windows installer Service could not be accessed. This can occur if you are running Windows in safe mode or if the Windows installer is not correctly...
View ArticleFTR Reporterdeck2 firmware 1.04
I am trying to put 15 RD2 on the network 5 years after initial purchase. I can configure ip address and ping it on a 1 pc network. When I try to configure save to network and input the ip of the...
View ArticleFoot Pedal
I cannot figure out how to get the foot pedal to function within this program. I have a foot pedal for a previously installed Olympus Player, but cannot seem to get the foot pedal to work with FTR....
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FTR Reporter time sync issues
Hi I have an issue with the FTR Reporter application not syncing to the computer time. (see attachment) When we check the Record Time against the computer time we have noticed that this can be upto...
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TheRecord Manager - The work item could not be created
Hi I am using both TheRecord Payer and TheRecord Manager both at version 5.6.0.0 on a Windows 7 Enterprise 64bit machine. The issue that I have is when trying to set the destination for the...
View ArticleUnable to locate file
During The Record Player setup, I get a message: Setup could not find a file on the specified path or disk. Please check that the proper disk is inserted or specify a new path. Unable to locate...
View ArticleTutorial for FTR 5.5
I'm a court reporter instructor for the U.S. Army and am inquiring on when the tutorial for FTR Reporter 5.5 will be available. We have the software for 5.5 installed on the computers in my classroom,...
View ArticleWill not archive to NAS
I have FTR reporter 5.2 loaded on a Windows XP machine and I cannot archive to a NAS that I have on my network. Although I can map to that NAS, I get a red X on the archive drive . I have several...
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