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Hearings Product

Hello,   Does the Hearings product still work with the iMic? or are there other USB microphone audio interfaces that are compatible?   Thanks Dirk Haney

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How do I get the CD to play?

I have downloaded the CD, but it won't play.

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M audio Audiophile cards

Hi,   I would like to check, whether you tested any of the M AUDIO Audio cards (Delta 44 is discontinued)? If so, please tell me which you recommend? I am interested 4-In/4-Out cards.   Thanks in...

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Could not load the recording for playback (0x80004002)

This is an HP Virtual Machine.

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download of 5.4 stalls

the download for Player542 setup.exe has stalled at 10% downloaded.  What is the problem?  Thanks so much to anyone who can help!  Cheryl

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Search function dialogue box does not open all the way in FTR Reporter

From FTR Reporter menu, file, search,the search dialogue box does not open all the way, nor is there a way to enlarge it.  What is the fix?  Thanks.

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After sealing/unsealing, using Manager, new CDs timing not right

I've come across a problem with 5.6 and 5.6.1 when sealing, or unsealing after-the-fact. This problem was noted on 3 different computers. These computers are not networked, the recordings are local and...

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FTR S2A Utility for FTR Reporter 5.5

Operating System: Windows 7 Pro SP1 32 Bit Reporter 5.5.0.0 Build 176 S2A Utlity 1.0.0.0  38KB in Size   Becuase we are a Novell betwork, the replicator refuses to work for us, using 5.4 in the past we...

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Not able to read CD on 5.6.1

I load the CD with the audio recording from FTR into my laptop and try to load it through my CD drive E:  Search folder won't expand or read and if I try it manually it still won't load.  It is reading...

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Code naming convention of log notes as seen on HD and CD

In trying to upgrade customers from 2.X to 5.X we have hit a very large snag. In 2.X it was necessary to save log notes as a separate step (to me a disadvantage). However, that step allowed them to...

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LogNotes 5.6

I want to upgrade my customer from LogNotes 5.3 to LogNotes 5.6. Does anyone know where I can download the software from?    

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Interrogator Lite compatible handheld devices

Hello again,   I looked at the website and could not find a listing of the handheld devices that are compatible with the Producer. And, if they are mostly Olympus devices, what version of the DSS...

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Infinity foot pedal used with Express Scribe

I am a scopist for a court reporter.  We are using Express Scribe for our audio with the infinity foot pedal.  The play works fine, but the fast forward aand reverse do not work.  Has anyone else had...

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ReporterDeck User Manual / QRC?

I am having to re-deploy a ReporterDeck to a new (temporary) hearings room.   Is there a Quick Reference Card or user manual available in PDF format?   If so, from where is it downloadable?   Thanks,...

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Network Saving "stuck" for Log Notes 5.3

Product:  FTR Gold Recorder 5.3 Category  Log Notes OS:  Win7 Pro 32-bit     Log notes application is set to archive to NAS. Frequently, a notification appears:  "Log sheets are being saved to a...

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When Sealing an entire day's recordings, log notes not on CD

When using CD as the Archive method; One of our customers has just found that when an entire day is sealed, and Log Notes taken, the "Archive to CD/DVD" window never populates a second CD for archiving...

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Vista compatible?

Which versions are compatible with Vista?   ETA:  I am thinking of changing my system to Windows 2007.  Is that a better idea than messing with Vista?

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Disable Hyperlink Warning Message

I have installed Wordlink in order to create transcripts with hyperlinks  to the video.  In Word under the FTR Wordlink tab there is a setting with an option to "disable hyperlink security warnings". I...

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Error message when clicking Open button

Hi,   I just downloaded and installed TheRecord Player (v 5.6.1.0) from your website onto my Windows XP Home PC. However, when I click on the Open button, I get the following message "An error has...

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