No audio detected on ReporterDeck2
I have a customer reporting that they are getting an error intermittently when they record saying "no audio" detected and they have to start/stop the recorder three or four times before it will work.
View ArticleReporterDeck 2 unit hangs on boot
I turned on the reporterdeck 2 unit (hardware) and instead of loading up as usual, it hangs on boot. Only thing visible on the screen is the logo. Unit will not power off with the control slide. Only...
View ArticleFTR Touch is restarting ...
Our FTR Touch is restarting automatically in the middle of a hearing. What could be causing this? How can we fix it?
View ArticleFTR Archiving Windows 7 with Novell Client to a Novell Server
Hi, I was wondering if anyone was having problems getting FTR Reporter to archive to a Novell server from a Windows 7 computer running the newest Novell client? Seems like I'm able to browse to the...
View ArticleFTR player locking up after adding new audio to folder
Hi All I have a situation that is causing me a small headache. I have a machine running FTR player 5.6 on win 7 64bit. While playing the audio the typist tries to add new audio from the day to the...
View Articledisc did not pass burn verification
Hi, with the Manager 5.6, we received this error when trying burn an audio CD. We tried many times, even after a restart: The disc did not pass burn verification and may contain corrupt data or be...
View ArticleHow to delete previous task on Manager 5.6
Hi, is there’s a way to remove previous task that not completed in the Manager 5.6, without burning it ? Thanks
View ArticleLive Listen
Hello, Where can I find information on live listen and how to prevent it from stopping without notice when using FTR Monitor and LogNotes, v2.1 and v2.2? Thanks much, Walt Nesbit
View ArticleFoot pedal not working
Hello, We are a typing service which has recently started using The Record Player 5.6 for a specific client. We have got it working on one computer running Windows XP Professional, but when we run it...
View ArticleTheRecord Manager exporting 787mb .wav for Audio Cd
I am wondering if anyone out there besides myself is running into this issue. We just upgraded fro Ver. 2.2 to ver 5.6 because we went to a Widnows 7 laptop. we received our first request for a copy of...
View ArticleRegistration Link
It seems the link sent in the email gets translated in our email system lotus note from sent -...
View ArticleFTR 5.x Log Notes
My FTR 5.x is having some problems advancing the time and advancing the time stamp on the log note entered. If the main time gets stuck, restarting the application usually will fix it. Also the log...
View ArticleFTR not responding
I'm in the middle of a five-day trial on CD. The cd suddenly stops and is not responding. I've gone out of the record and came back in to see if that helps, even closed down file and rebooted. It...
View ArticleRD2 Deck Loses Settings On Restart
Hey guys, I have 14 courtroom decks at a county courthouse and one of them is having an issue synchronizing to our server. The other decks are fine, just not this one and it's the only deck that the...
View Articlemen gucci
The pearly white's chattered when we opened up with a remote bank burberry bag on sale within the Blackfoot Pond to be able to shortly arrive after a three-hour shabby some moderate rapids. It had...
View ArticleDelta 44 x64 drivers
Hi All, Anyone have the recommended M-audio settings to use with the delta-44 x64 drivers? The version I am using is 6.0.8 and was released on 03/15/2012. Everything in the M-audio control panel...
View ArticleIssues With Replication After Touch Upgrades
Hello. We just recently upgraded our FTR hardware, replacing the FTR RecordDeck2s with the Touches in 14 courtrooms. They're all recording and working great in that respect -- much better than the...
View ArticlePlayer 5.6.1
Installed TheRecordPlayer 5.6.1 just fine on my own pc. Clicking on desktop shortcut brings up Normal view skin for loading content, etc. When installed remotely after launching program setting up...
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TheRecord Application has stopped working
I have Windows 7 on 32-bit system. I had RecordPlayer 2.2 Plus and then upgraded online once I upgraded my system from Vista to Windows 7. It worked for about 8 months. Now, I'm getting a message...
View ArticleTheRecordPlayer has stopped working
What do you do why the RecordPlayer you were using now says it has stopped working because there's a problem and Windows 7 will close the program.
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