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ReporterDeck 2 unit hangs on boot

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I turned on the reporterdeck 2 unit (hardware) and instead of loading up as usual, it hangs on boot. Only thing visible on the screen is the logo. Unit will not power off with the control slide. Only way to turn it off is to unplug. Does anyone have an idea on what could be going wrong and how I can get it to function normally?

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