Cannot Load Files
I receive the following error message when trying to play a .wmv file with The Record Player: An error occurred while attempting to start playback. Reload content and try again. (0x80004005). This...
View ArticleFoot Control Problems
When I have a WAV file in the FTR...I cannot use my foot pedal??? Any ideas on why not?
View ArticleReporter 5.6.2 freezes while recording
Hi, We have just deployed a bunch of Reporter 5.6.2 on Windows 7 machines, and a few of them just freezes in the middle of court recording. The computer did not freeze, it's the FTR reporter which...
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View ArticleCan't load files
An attorney uploaded files to an FTP site for me to transcribe. He ripped them from a Court CD. They came to me as Windows Media Audio Visual files. I can open them in Windows Media Player but FTR...
View ArticleFTR Reporter deck 2 user guide
Hi, I am trying to find a complete user manual for the ftr reporterdeck 2, can anyone help?
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"Unable to contact warehouse" error when getting Usage Statistics
Get that error when running a report of more than 32 days. Doesn't matter if I go back several months. 32 days or less and the report comes back normally. Any ideas? FTR Manager 5.6.1 FTR Warehouse 5.6.1
View ArticleCan't start cleaning service
What happens when you cannot start the cleaning service. It computer just says it could not start in a timely mannor. It is a government computer so I don't know if that has something to do with it?
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View ArticleFTR Gold 2.2 Lognotes
We have a number of instances where lognote timestamps continually show the same timestamp when you type into each line. What causes this please and what is a fix? Cheers Lile
View ArticleUser Guide for FTR Reporter Version 5
We have FTR Reporter Version 5. How can we get a copy of the User Guide for it? We have the Quick Reference cards but they don't answer our question of how to switch between recording and playback....
View ArticleTouch shutting off
I have a customer who says the Touch has shut off in the middle of a hearing she says it has happen 3 or 4 times over the course of a year. I have check connections which seem fine the unit is also on...
View Articlerenaming files in reporter 5.6
I have a customer that upgraded from 2.2 to 5.6 today. They wanted to know how they could rename the recording file,they said they were able to do it in 2.2. When I showed them log notes they said that...
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FTR Recording window shuts down
I am attaching the error messages we are getting when the Log Note window shuts down on the recording PC . We will be in the middle of a hearing and the window will shut down. The recording is still...
View Articleclock on the record player
i am using a MP3 file in my record player at home and the is military time. When I open it at another computer it is real time. I have tried to find a setting to change it, but no luck. I'm running...
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Look for a sound card that is compatible with FTR Reporter v5.x
Hi, all! I am working on a project that needs to buy some sound cards. The sound card shall meet the requirements in the attachment and be compatible with FTR Reporter v5.x software. Please recommend...
View ArticleProblem with listening to live audio
We are recording our audio on the computer and then it is archived out to a server. Then we have other users that will listen to the archive on the network live. We have not had any problems with...
View ArticleBlue Screen and No Audio for .trm and .trs files
When I attempt to play downloaded .trm and .trs media files, FTR goes through the motions of playing; however, the video screen is blue and there is no audio.
View Articleerror when recording is started
The customer recieves the following error when they start recording Insufficient system resources exist to complete requested service 0x800705aa. This on a laptop with DMX 4 connected. The laptop has...
View ArticleCopying Old FTR Cd's
I am trying to copy old FTR cd's from 2001 - 2003. About half of the disc are readable and the other half say to either insert the disc even though it is already in the drive or says Windows could not...
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