Warehouse Archiving Issue
Description: FTR.Warehouse.ContentUpdater.Service Error while attempting to generate new content file for filePath \\10.14.20.237\FTR\Courtroom259\Public\20141219\FTR COURTROOM 259\FTR COURTROOM...
View ArticleFTR Touch Default password
Trying to connect the FTR Touch to an in-house network that was set up well after the install of the Touch. What will the factory default login/password be?
View ArticleError after recordings were moved, Index appear incorrect
We are reorganizing our FTR recordings between locations as well as saving the recordings into smaller year folders to improve search speed. The FTR files were moved to another share and divided by...
View Articlecan not open file to play
I have windows 7 and installed the player just fine but can not open the file it is not highlighted so I can click on it. It doesn't say anything about why. Any resolutions?
View ArticleAccess module for Record Manager
Trying to use TheRecord Manager - Basic Edition to save a recording to a different file format. I get a message "To enable Export filters, please install the Access module." Where/how can I get that...
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The disc did not pass burn verification and may contain corrupt data or be...
Trying to burn some audio to an audio cd from The Record Manager. Receive and error "The disc did not pass burn verification and may contain corrupt data or be unusable. (0xC0AA007)". Have tried a some...
View ArticleInstalling Log Notes 5.1 on 64bit Windows 7
I am trying to install Log Notes 5.1 on a Windows 7 64bit computer. I get through the install prompts and then after I enter my Serial Number and Product Key, I get a generic error that says Log Notes...
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Install: FTR failed to register .ocx file
ftr\fortherecord\therecordcommunictorclient.ocx during installation, both as administrator and standard user, a dialog box appears stating that the therecordcommunictorclient.ocx file could not be...
View ArticleDeveloping a Mac client
The year is 2027. The global network of information connects and envelops us more fully than ever. Mega-corps have fully supplanted all "official" forms of government with their commercial interests....
View ArticlePlayer 5.6.2 Compatibility
I am looking for a document that shows what version of the The Recorder (Reporter) is compatible with the Player 5.6.2? I can find requirement for the operating system etc, but not between the...
View ArticleFiles will not load on to FTR
I have been using my FTR as normal and all of a sudden when I try to load any files it says: "Could not load the recording for playback." I would appreciate any help as I have a lot of work to do...
View ArticleFortherecord cuts out and freezes up.
Our court system recently purchased FTR 5.6.2 so we could install it on a windows 7 pc. After installing and configuring, it seemed to work fine in my test. However when the court used it they claimed...
View ArticlePlayer freeze
I am also having HUGE problems with player freezing (but still running in background - when it un-freezes it's not at the same audio point where it first froze). I am using Windows 8. There is a...
View ArticleFoot pedal question
I just downloaded FTR and have a foot pedal already that I use to transcribe depositions for private attorneys using Digital Voice Editor. I am attempting to transcribe a court hearing and would like...
View ArticleWill not play back
Hi! I am having trouble simply opening audio files and playing them back. (I've used this program in the past and had no problems.) I am operating Windows 7. I have recently uninstalled older...
View ArticleReporter Deck - Record Other Audio?
We have a new teleconferencing system at work. The tech feels audio from the new ceiling microphones can be recorded on the Reporter Deck using the input connection on the back. We recorded a short...
View ArticleProblem copying audio to CD in Record Manager
Hi guys, hoping someone on here can give me some advice on an issue one of our users is having with For The Record. She uses The Record Player to access court audio recordings, then links from this...
View ArticleTrouble with loading content onto the Record Player
I am having trouble loading content and playing the recording in the Record Player. Anyone with any suggestions?
View ArticleI truly appreciate this article.Much thanks again. Will read on... Wolpe
I truly appreciate this article.Much thanks again. Will read on... Breniser
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DMX8 Mixer installation Error
I get the following error message when installing Windows 7 Professional 32 bit for FTR Reporter 5.6.0: Installation will not proceed. A properly configured USB 2.0 complaint hardware device has...
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