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No audio detected on ReporterDeck2

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I have a customer reporting that they are getting an error intermittently when they record saying "no audio" detected and they have to start/stop the recorder three or four times before it will work.

ReporterDeck 2 unit hangs on boot

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I turned on the reporterdeck 2 unit (hardware) and instead of loading up as usual, it hangs on boot. Only thing visible on the screen is the logo. Unit will not power off with the control slide. Only way to turn it off is to unplug. Does anyone have an idea on what could be going wrong and how I can get it to function normally?

FTR Touch is restarting ...

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Our FTR Touch is restarting automatically in the middle of a hearing.  What could be causing this?  How can we fix it?

FTR Archiving Windows 7 with Novell Client to a Novell Server

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Hi,
I was wondering if anyone was having problems getting FTR Reporter to archive to a Novell server from a Windows 7 computer running the newest Novell client? Seems like I'm able to browse to the correct folder that I'm trying to archive to, but when I begin to record the FTR reporter loses connectivty to that folder. Seems to work just fine if I'm archiving to a Windows servers. Any insight?

Thanks

FTR player locking up after adding new audio to folder

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Hi All
I have a situation that is causing me a small headache. I have a machine running FTR player 5.6 on win 7 64bit. While playing the audio the typist tries to add new audio from the day to the folder and the FTR player locks up. Keeps playing the current audio but the player is non responsive. Any help would be greatly appreciated.
Cheers

disc did not pass burn verification

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Hi,

with the Manager 5.6, we received this error when trying burn an audio CD. We tried many times, even after a restart:

The disc did not pass burn verification and may contain corrupt data or be unusable. (OxCOAA0007)

Does anyone have seen this before?

Thanks

How to delete previous task on Manager 5.6

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Hi,

is there’s a way to remove previous task that not completed in the Manager 5.6, without burning it ?

Thanks

Live Listen

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Hello,

Where can I find information on live listen and how to prevent it from stopping without notice when using FTR Monitor and LogNotes, v2.1 and v2.2?

Thanks much,
Walt Nesbit

Foot pedal not working

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Hello,

We are a typing service which has recently started using The Record Player 5.6 for a specific client. We have got it working on one computer running Windows XP Professional, but when we run it on one of our typists' computers running Windows 7 Home Premium the foot pedal does not work. The foot pedal works fine with other programs, and with The Record Player on other computers. I have tried uninstalling other programs which use the foot pedal, and uninstalling and reinstalling The Record Player, recaibrating the foot pedal, all to no avail. Does anyone have any ideas?

Many thanks,

Michael

TheRecord Manager exporting 787mb .wav for Audio Cd

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I am wondering if anyone out there besides myself is running into this issue. We just upgraded fro Ver. 2.2 to ver 5.6 because we went to a Widnows 7 laptop. we received our first request for a copy of one of our hearings to be produced via Audio Cd which we have done in the past with ver 2.2. However, when exporting the hearing which was 3hr long, TheRecord Manager prompts us that it will require 3 blank cd's. When the exporting is done, prompts you to place a blank cd in drive. And when you do and try to burn the audio it comes up with the error of the type of cd is wrong  i see that it is creating the separate audio files as it would Normaly would but the file sizes are 787MB and not the standard 700MB for a 80 min Audio Cd.

Registration Link

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It seems the link sent in the email gets translated in our email system lotus note
from

sent - incorrect
http://community.fortherecord.com/index.php?app=core&module=global§ion=register&do=05

manually adjusted - correct
http://community.fortherecord.com/index.php?app=core&module=global&section=register&do=05

Hope this helps someone.

My question is I have a DMX8 Mixer and FTR 5.x how do you set the (or can you) set the sampling rate noise compression and gating stated in the specs of the mixer.

It seems DMX4 does not have this circuitry

Please let me know - My recordings have crackle and varying sound levels which result in very poor quality.

FTR 5.x Log Notes

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My FTR 5.x is having some problems advancing the time and advancing the time stamp on the log note entered.

If the main time gets stuck, restarting the application usually will fix it. Also the log notes time stamp will get stuck and cause problems. It repeats the same time over an over again.

Any ideas?

FTR not responding

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I'm in the middle of a five-day trial on CD.  The cd suddenly stops and is not responding.  I've gone out of the record and came back in to see if that helps, even closed down file and rebooted.  It continues to not respond.  Any ideas on how to fix this?

RD2 Deck Loses Settings On Restart

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Hey guys,

 

I have 14 courtroom decks at a county courthouse and one of them is having an issue synchronizing to our server. The other decks are fine, just not this one and it's the only deck that the Replicator errors out on for the most part.

 

The error is: "Failed to log in to source folder. Please check that the specified user has access to the path and that the specified username and password are correct." 

 

Here's a couple of things about it. 

 

When I restart the deck, all of the settings are wiped out (courtroom number, location, network settings), which have to be reentered each time. I set them, turned off DHCP and for usually get a ping (sometimes it times out). I restarted it multiple times Tuesday evening (adding the settings back in each time) and just decided to let it roll and see if it picks up finally.

 

Other than that, I'm at a loss -- mostly why the settings are cleared during every restart.

men gucci

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Delta 44 x64 drivers

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Hi All,

 

Anyone have the recommended M-audio settings to use with the delta-44 x64 drivers?  The version I am using is 6.0.8 and was released on 03/15/2012.  Everything in the M-audio control panel looks completely different than it did before when using the 2000/XP 32-bit drivers.  Any help is appreciated.  Thank you.

 

Phil

Issues With Replication After Touch Upgrades

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Hello. 

 

We just recently upgraded our FTR hardware, replacing the FTR RecordDeck2s with the Touches in 14 courtrooms. They're all recording and working great in that respect -- much better than the RD2s. 

 

The problem we're having is replication on the network.

 

We're using FTR Remote Replicator 5.3, which was upgraded Thursday afternoon from version 3.3. I didn't do an upgrade, rather an install from scratch, wiping out all of the previous settings (including leftover registry settings), adding each Touch via IP address, which didn't require a username/password.

 

However seven decks are replicating perfectly whereas the other seven are erroring out with the message, "Failed to log in to source folder. Please check that the specified uesr has access to the path, and that the specified username and password are correct." Save for IP addresses (and I can ping those not replicating successfully) and names of the decks, there is no difference between the decks themselves and no passwords set.

 

The Replicator software is running on a server 2003 box and I verified that Lanman authentication is "Send LM & NTLM responses" is set.

 

Any ideas?

Player 5.6.1

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Installed TheRecordPlayer 5.6.1 just fine on my own pc. Clicking on desktop shortcut brings up Normal view skin for loading content, etc.

 

When installed remotely after launching program setting up search folder and dismissing notification window the application appears in dock at bottom of screen but normal or compact skin does not appear even after reboot. Can't seem to get window to appear.

 

Clicking on an audio file does bring up compact view. Is there a command to bring back when minimized?

 

Thanks,

Chris

TheRecord Application has stopped working

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I have Windows 7 on 32-bit system.  I had RecordPlayer 2.2 Plus and then upgraded online once I upgraded my system from Vista to Windows 7.  It worked for about 8 months.  Now, I'm getting a message that says, "The RecordApplication has stopped working.  Problem caused program to stop working correctly.  Windows will close program.  Debug [doesn't work] and Close Program.

 

Help.  I have a ton of work to do and now this.   :(

TheRecordPlayer has stopped working

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What do you do why the RecordPlayer you were using now says it has stopped working because there's a problem and Windows 7 will close the program.

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