Hi
My seven courtrooms just recently upgraded to FTR Reporter 5.6.0 from 2.2 (4 channels) and we are now archiving to the network instead of to cd's. We are still on Windows XP, Service Pk 3 and we still have the serial external clock. We have been experiencing freezing of the FTR application and the clock. All other programs like Word or Outlook do not freeze. This is an everyday occurrence and the entire pc has to be rebooted in order for the FTR application to run again. The freezes have happened anywhere from 20 minutes into a proceeding to 4 hours into the proceeding and it is multiple times a day in every courtroom. Needless to say, this can't continue. I did see a post about ver. 5.6.1 8-channel freezing but it had no resolution. Is there a patch or service pack for 5.6.0?