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TheRecordPlayer will not play back audio from wireless microphone

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Hi.

 

I have a courtroom with a FTR Touch and a wireless microphone.  When the mute button is pushed in the courtroom, the wireless microphone records.  On a particular user's laptop, using TheRecordPlayer, you cannot hear the wirless microphone when you play it back.  It is only on this laptop, I can get to the recordings from another and I hear everything fine.  i have uninstalled TheRecordPlayer and reinstalled with no success.

 

Does anyone have any suggestions?

 

Thanks,

 

Jessica


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