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Playback is inadudiable

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We are having an issue with the recorded sessions when we play them back.

 

The sound comes out garbled or it doesn't pick up the person sitting directly in front of the mics all the time.

 

What could be the cause of it?

 

Sound card updates? or FTR needs updated drivers?

 

We are using Win7 Professional - 64 bit with RAM:4GB


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