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Error 1628

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0
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Please help!!!

 

I am getting an error when uninstalling FTR software

 

 

1628 failed to complete

 

 

i have been using the  FTR software without any issues and then when i tried a new disc it didn't play when i put it in the disc drive. It loaded the disc and i could see the  contents but when i click on one of them nothing happened. 

 

So, I have tried uninstalling everything but it failed to take everything off and is throwing up the above error before it uninstalls. Needless to say i cannot reinstall until i get past this point. I have tried running as administrator and  I saw a 1605 error (something about 1605 this is only vaild for programs that are currently installed)?  I have tried a number of the fixes on various forums but nothing seems to work (registry deletions etc). All i need to do is to play some discs that i have received from the Court. Not sure i need all the software that i have installed below?

 

FTR the Record Manager V5.6.1.0

 

FTR the Recrod Player V5.6.2.0

 

i am running windows 7 (64 bit) on a HP Elitebook 8460p

 

Any ideas would be greatly appreciated. i'm ok but not too techy so please keep it fairly simple. :)

 

Thanks in advance

 

Hugh


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