Please help!!!
I am getting an error when uninstalling FTR software
1628 failed to complete
i have been using the FTR software without any issues and then when i tried a new disc it didn't play when i put it in the disc drive. It loaded the disc and i could see the contents but when i click on one of them nothing happened.
So, I have tried uninstalling everything but it failed to take everything off and is throwing up the above error before it uninstalls. Needless to say i cannot reinstall until i get past this point. I have tried running as administrator and I saw a 1605 error (something about 1605 this is only vaild for programs that are currently installed)? I have tried a number of the fixes on various forums but nothing seems to work (registry deletions etc). All i need to do is to play some discs that i have received from the Court. Not sure i need all the software that i have installed below?
FTR the Record Manager V5.6.1.0
FTR the Recrod Player V5.6.2.0
i am running windows 7 (64 bit) on a HP Elitebook 8460p
Any ideas would be greatly appreciated. i'm ok but not too techy so please keep it fairly simple.
Thanks in advance
Hugh