Our court is using Reporter 5.6 (actually we upgraded to Guardian for the sealing option). We are having an issue with the delay from the time you hit record, to the time that the player actually opens and begins moving forward the time queue. The delay is several seconds. In our courts, staff wait for the "go ahead" to begin recording from the Judge. When the judge says "Begin recording", staff click the button, however the Judges do not wait for the record player to open to ensure the times are correct within the log notes. Because of this staff have two options, wait, and then hurry to catch up, or else they must enter the first few entries with a wrong time queue. This has become quite a problem for all 7 of our courtrooms, and we are hoping there is an easy solution! Any help or recommendations are welcome!
Thank you!